Cookie Policy
How Voleryo uses cookies and similar tracking technologies on our platform.
This Cookie Policy explains how Voleryo ("Voleryo," "we," "us," or "our") uses cookies and similar technologies when you visit voleryo.com or use our platform. It should be read alongside our Privacy Policy, which provides broader context on how we handle your personal data.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to site owners about how their site is being used.
Cookies can be:
- Session cookies: Temporary cookies that expire when you close your browser.
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them.
- First-party cookies: Set directly by Voleryo.
- Third-party cookies: Set by external services we use (analytics providers, etc.).
In addition to cookies, we may use similar tracking technologies such as web beacons, pixel tags, and local storage objects that function in a comparable way.
2. Types of Cookies We Use
We categorize our cookies into three types based on their purpose:
| Type | Purpose | Required? |
|---|---|---|
| Essential | Required for the platform to function. These cookies enable core features such as authentication, session management, security token validation, and load balancing. Without them, you cannot log in or use the Service. | |
| Analytics | Help us understand how visitors interact with our website and platform. We use aggregated, anonymized data to measure page views, feature usage, navigation paths, and performance metrics. This information helps us improve the product. | |
| Preference | Remember your settings and preferences to personalize your experience. Examples include UI theme preferences, notification settings, language selection, and dashboard layout configurations. |
3. Essential Cookies in Detail
The following essential cookies are always active when you use our platform:
- Session authentication: Maintains your logged-in state across page loads and browser sessions. Without this cookie, you would need to re-authenticate on every page.
- CSRF protection: Guards against cross-site request forgery attacks by ensuring form submissions and API requests originate from our platform.
- Security tokens: Short-lived tokens used to verify identity during sensitive operations such as password changes, billing updates, and OAuth authorization flows.
- Load balancing: Routes requests consistently to the correct server cluster to ensure performance and session consistency.
These cookies are necessary for security and basic functionality. They cannot be disabled without breaking core features of the Service.
4. Analytics Cookies in Detail
With your consent, we use analytics cookies to understand product usage patterns. Analytics data is collected in aggregate and cannot be used to identify individual users. We configure our analytics tools to:
- Anonymize IP addresses before processing.
- Disable cross-site tracking and advertising features.
- Retain data for no longer than 26 months.
- Not share data with third parties for advertising purposes.
You can opt out of analytics cookies at any time using our cookie preference center or your browser settings.
5. Preference Cookies in Detail
Preference cookies help us remember choices you make on our platform to provide a more personalized experience. Examples include:
- Remembering whether you've dismissed onboarding prompts or banners.
- Storing your preferred dashboard layout or column configurations.
- Saving notification and alert preferences between sessions.
- Remembering language and timezone settings where applicable.
If you disable preference cookies, these settings will reset each time you visit and you may need to reconfigure them manually.
6. Third-Party Cookies
Some cookies on our platform are set by third-party services we use to operate and improve the Service. These third parties may set their own cookies subject to their own privacy policies. Third-party services we currently use include:
- Analytics providers: For aggregated usage analytics. These providers are configured in privacy-preserving mode and do not use data for advertising.
- Payment processors: May set cookies during the checkout and billing flow to prevent fraud and ensure transaction security. We do not control these cookies directly.
- Customer support tools: May use cookies to identify returning visitors and load relevant context for support interactions.
We do not use third-party advertising cookies or cross-site behavioral tracking cookies of any kind.
7. How to Manage Cookies
You have several options for managing cookies:
- Cookie preference center: When you first visit our platform, you will be presented with a cookie consent banner where you can accept, reject, or customize non-essential cookies. You can revisit your preferences at any time via the "Cookie Settings" link in the footer.
- Browser settings: Most browsers allow you to view, delete, and block cookies through their settings menu. Refer to your browser's help documentation for instructions:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and Site Permissions
- Opt-out tools: For analytics providers that participate in industry opt-out programs, you may also use browser plugins such as the Google Analytics Opt-out Browser Add-on.
Please note that blocking essential cookies will prevent you from using core features of the Voleryo platform, including logging in and managing your account.
8. Do Not Track
Some browsers transmit a "Do Not Track" (DNT) signal to websites. We currently do not respond to DNT signals as there is no industry-standard interpretation. However, you can use the cookie controls described above to opt out of non-essential tracking at any time.
9. Updates to This Policy
We may update this Cookie Policy from time to time as we add new features, integrate new third-party services, or as legal requirements change. When we make material updates, we will notify you via the platform or by email. The "Effective Date" at the top of this page indicates when the policy was last revised.
We encourage you to review this policy periodically to stay informed about how we use cookies.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@voleryo.com
- Website: voleryo.com
For broader questions about how we handle your personal data, please review our Privacy Policy.